WHO ARE WE?
Sollac Tintas, a Newger Lda. brand, manufactures and sells paints, varnishes, insulation, thinners and products for construction and maintenance.

Sollac Tintas/Newger Lda. is committed to protecting the personal data of customers of Sollac Tintas/Newger Lda. products and services. And the personal data of the respective owners in all situations in which personal data is processed by Sollac Tintas/Newger Lda.’s own stores. In this context, Sollac Tintas/Newger Lda. has drawn up this Policy, which underpins its commitment to respecting the rules on the protection of personal data.

WHY THIS PERSONAL DATA PROTECTION POLICY?
This Policy is intended to inform Customers of the general rules for processing personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at any given time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (“GDPR”).

Sollac Tintas/Newger Lda. respects the best practices in the field of security and protection of personal data, and to this end has taken the necessary technical and organizational measures in order to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent and limited to the authorized purposes.

Sollac Tintas/Newger Lda. is committed to the protection and confidentiality of personal data and has adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that the respective holders have.

The rules set out in this Data Protection Policy complement the provisions on the protection and processing of personal data set out in the contracts, purchases and services that Customers acquire and enter into with Sollac Tintas/Newger Lda., as well as the rules set out in the terms and conditions that regulate the offer of the various products and services and which are duly published on the respective websites.

WHAT DOES THIS DATA PROTECTION POLICY COVER?
This Data Protection Policy applies exclusively to the collection and processing of personal data for which Sollac Tintas/Newger Lda. is responsible, within the scope of the services and products made available to its Customers and in all situations in which personal data is processed by Sollac Tintas/Newger Lda, namely through social intervention and development support actions.

Sollac Tintas/Newger Lda. websites may include links to other websites that are unrelated to Sollac Tintas/Newger Lda. The provision of such links is made in good faith and Sollac Tintas/Newger Lda. cannot be held responsible for the collection and processing of personal data carried out through such websites, nor does Sollac Tintas/Newger Lda. assume any responsibility in relation to such websites, in particular as regards their accuracy, credibility and functionalities made available on them.

WHAT IS PERSONAL DATA?
Personal data is any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person.

An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, location data, an electronic identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

WHAT DOES THE PROCESSING OF PERSONAL DATA CONSIST OF?
The processing of personal data consists of an operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, namely collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.

WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for processing personal data is the company Newger Lda. which owns the Sollac Tintas brand and determines the purposes and means of processing it.

To this end, if the owner of the personal data needs to contact the data controller, they can do so through the means and contacts indicated below:

– Call 261 438 376

– By e-mail: geral@sollac.pt

– By written communication addressed to Newger Lda. at Estrada Nacional 8, Pavilhões F.A.S. – Pav.09 Cruz de Barro, 2560-241 Torres Vedras

WHAT TYPES OF PERSONAL DATA ARE PROCESSED?
Sollac Tintas/Newger Lda, within the scope of its activities, processes the personal data necessary for the provision of services and/or supply of products, as well as social intervention, processing data such as name, address, telephone number and e-mail address, according to more detailed information made available to the holders of personal data.

Without prejudice to compliance with legal rules on the retention and transmission of data for the purposes of investigation, detection, prosecution of serious crimes, as well as other processing to which it is legally obliged, the Customer’s traffic, geographic location, profile and/or consumption data will be processed by Sollac Tintas/Newger Lda, to the extent that it is necessary for the respective provision of services. In this way, based on location, profile and/or consumption, the Customer will have access, in particular, to specific features of the services, content suggestions and proximity information services.

Location information can also be recorded and transmitted to organizations with legal authority to receive emergency calls, for the purpose of responding to incoming calls.

Personal, traffic, geographic location, profile and/or consumption data are also processed for marketing purposes or to disseminate offers of goods or services from Sollac Tintas/Newger Lda, if the respective holder has authorized this.

Personal data will also be processed, if the respective owner has authorized it, for the purpose of disseminating information services and lists, within the scope of the universal service, including transmission to third parties for the publication of said lists and the provision of information services.

In the event of prior consent from the Client, this may be withdrawn at any time, without, however, compromising the lawfulness of the processing carried out on the basis of the consent previously given.

WHEN AND HOW DO WE COLLECT YOUR PERSONAL DATA?
Sollac Tintas/Newger Lda. collects your personal data, namely by telephone, in writing, through its websites, e-mail, and through the Customer area, guaranteeing, whenever necessary, the prior consent of the holder of the personal data.

Some personal data is indispensable for the performance of the contract and, if it is missing or insufficient, Sollac Tintas/Newger Lda. will not be able to provide the product or service in question.

If the holder of the personal data is not a customer of Sollac Tintas/Newger Lda, their personal data will only be processed when it is made available, namely by subscribing to newsletters, in which case the rules of this Data Protection Policy will apply.

The personal data collected may be processed by computer and in an automated or non-automated way, guaranteeing in all cases strict compliance with personal data protection legislation, being stored in specific databases created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which it was collected or consent was given by the data subject.

WHO ARE THE RECIPIENTS OF PERSONAL DATA?
Without prejudice to the recipients indicated throughout this Data Protection Policy, Sollac Tintas/Newger Lda. may communicate customers’ personal data for the purpose of complying with legal obligations, namely to police, judicial, tax and regulatory entities.

WHAT ARE THE PURPOSES FOR PROCESSING PERSONAL DATA AND THE LEGAL GROUNDS FOR DOING SO?
The personal data collected is based on and intended for the management of the contractual relationship, the provision of contracted services, the adaptation of services to the needs and interests of customers, for the purposes of purchasing products and services on credit, ordering, invoicing, sending technical data sheets, providing product/service updates, for marketing and promotional purposes, after-sales follow-up, for the purposes of statistical analysis, customer profiling, surveys and market studies and for questionnaires on the quality of our services.

In addition, personal data may also be processed for the purposes of complying with legal obligations and for the investigation, detection and prosecution of serious crimes.

Without prejudice to the additional information provided at the time of data collection, Sollac Tintas/Newger Lda. may also, if legally permissible, use the personal data provided by the data subject for other purposes, such as social intervention, sending complaints and suggestions, disseminating institutional information about the Group and/or publicizing campaigns, promotions, advertising and news about Sollac Tintas/Newger Lda’s products and/or services, as well as carrying out market research or evaluation surveys.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?
The length of time for which personal data is stored and retained varies according to the purpose for which the information is processed.

In fact, there are legal requirements that oblige data to be kept for a minimum period of time. Therefore, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the pursuit of the purposes that led to its collection or subsequent processing, under the terms defined by law.

WHAT ARE YOUR RIGHTS AS A HOLDER?
As holders of personal data, Customers are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except for data that is indispensable to the provision of services by Sollac Tintas/Newger Lda. duly identified on the Form as being mandatory or for compliance with legal obligations to which the data controller is subject), the right to object to their use for commercial purposes by Sollac Tintas/Newger Lda. and to withdraw consent, without this compromising the lawfulness of the processing carried out under that consent, as well as the right to data portability.

HOW CAN YOU ACCESS, RECTIFY, UPDATE, LIMIT, ERASE, OPPOSE THE PROCESSING OF YOUR PERSONAL DATA, OR WITHDRAW CONSENT?
Without prejudice to the provisions of the GDPR, the holder of personal data may do so, directly or upon written request, through the contacts made available for this purpose in this document, as well as other contacts made available by Sollac Tintas/Newger Lda.

HOW CAN YOU OBJECT TO RECEIVING CONTACTS FOR MARKETING PURPOSES?
Sollac Tintas/Newger Lda. may promote new products or services to its customers, namely by telephone, cell phone, e-mail, SMS, MMS or any other electronic communications service, if the holder of the personal data has given their consent.

If the data subject no longer wishes to receive these communications, they can withdraw their consent to the use of their data for marketing purposes at any time.

HOW CAN YOU COMPLAIN?
Without prejudice to being able to submit complaints directly to Sollac Tintas/Newger Lda, through the contacts made available for this purpose, the Customer may complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose.

WHAT MEASURES HAS SOLLAC TINTAS/NEWGER LDA. TAKEN TO ENSURE THE SECURITY OF YOUR PERSONAL DATA? TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?
Sollac Tintas/Newger Lda. is committed to ensuring the protection of the security of the personal data made available to it and has approved and implemented strict rules in this area. Compliance with these rules is an obligation of all those who legally access them.

Bearing in mind Sollac Tintas/Newger Lda.’s concern and commitment to protecting personal data, a number of technical and organizational security measures have been adopted to protect the personal data made available to it against unauthorized disclosure, loss, misuse, alteration, processing or access, as well as against any other form of unlawful processing.

In addition, third parties who, in the context of the provision of services, process the Customer’s personal data in the name and on behalf of Sollac Tintas/Newger Lda, are obliged, in writing, to implement appropriate technical and security measures that, at all times, meet the requirements of the legislation in force and ensure the protection of the rights of the data subject (in particular, the protection of the privacy and personal data of Customers).

In this sense, on all Sollac Tintas/Newger Lda. websites, the personal data collection forms require encrypted browser sessions and all personal data provided is stored securely on Sollac Tintas/Newger Lda. systems, which in turn are on a server covered by all the physical and logical security measures that Sollac Tintas/Newger Lda. has deemed indispensable for the protection of personal data.

Notwithstanding the security measures adopted by Sollac Tintas/Newger Lda, Sollac Tintas/Newger Lda warns all those who surf the Internet that they should adopt additional security measures, namely ensuring that they use a PC and Browser that are up-to-date in terms of properly configured security patches, with an active firewall, anti-virus and anti-spyware and that they check the authenticity of the sites they visit on the Internet, and should avoid websites whose reputation they do not trust.

UNDER WHAT CIRCUMSTANCES IS DATA COMMUNICATED TO OTHER ENTITIES (THIRD PARTIES AND SUBCONTRACTORS)?
Sollac Tintas/Newger Lda, in the course of its business, may use third parties to provide certain services. Sometimes, the provision of these services implies access by these entities to the personal data of Customers. When this happens, Sollac Tintas/Newger Lda. takes the appropriate measures to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which is duly enshrined and contractually safeguarded between Sollac Tintas/Newger Lda. and the third party(ies).

Therefore, any entity subcontracted by Sollac Tintas/Newger Lda. will process the personal data of our Customers, in the name and on behalf of Sollac Tintas/Newger Lda. and adopting the necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing.

In any case, Sollac Tintas/Newger Lda. remains responsible for the personal data made available to it.

HOW DO WE USE COOKIES?
“Cookies” are small software tags that are stored on the computer through the browser, retaining only information related to preferences, and therefore do not include personal data.

To find out more about cookies and how Sollac Tintas/Newger Lda. uses them on its websites, see the document below.

HOW CAN YOU FIND OUT ABOUT ANY CHANGES TO NEWGER LDA’S PERSONAL DATA PROTECTION POLICY?
Sollac Tintas/Newger Lda. reserves the right, at any time, to make adjustments or changes to this Personal Data Protection Policy, and these changes will be duly publicized in the various communication channels of Sollac Tintas/Newger Lda.

ABOUT COOKIES

What are cookies?
“Cookies” are small software tags that are stored in the access equipment via the browser, retaining only information related to preferences and therefore not including personal data.

What are cookies for?
Cookies are used to help determine the usefulness, interest and number of uses of websites, enabling faster and more efficient browsing by eliminating the need to repeatedly enter the same information.

What kind of cookies are there?
There are two groups of cookies that can be used

Permanent cookies – these are cookies that are stored in the browser on access devices (PC, mobile and tablet) and are used whenever you visit one of Sollac Tintas/Newger Lda’s websites again. They are generally used to direct browsing to the user’s interests, allowing us to provide a more personalized service.

Session cookies – these are temporary cookies that remain in the browser’s cookie file until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, allowing problems to be identified and providing a better browsing experience.

What do we use cookies for?

Strictly necessary cookies – These allow you to browse the website and use the applications, as well as access secure areas of the website. Without these cookies, the required services cannot be provided.

Analytical cookies – These are used anonymously to create and analyze statistics in order to improve the functioning of the website.

Functionality cookies – These store the user’s preferences regarding the use of the site, so that you don’t have to configure the site again each time you visit it.

Third-party cookies – Measure the success of applications and the effectiveness of third-party advertising. They can also be used to personalize a widget with user data.

Advertising cookies – Target advertising according to the interests of each user, in order to direct advertising campaigns taking into account the tastes of users, and also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the website organization.

How can you manage cookies?
All browsers allow the user to accept, refuse or delete cookies, and also inform the user whenever a cookie is received, namely by selecting the appropriate settings in their browser. The user can configure cookies in the “options” or “preferences” menu of their browser.

Please note, however, that disabling cookies may prevent some web services from working properly, affecting, partially or totally, navigation on the website.